The #include OmniBox:

Basic Package

• Tandem Switching

• Software Answer Supervision at minimum cost

• Protocol conversion

• Call logging

• Real-time monitoring

• Call audio monitoring through analog lines

• Operator paging upon specified alarms

• Automatic channel exclusion after reaching failure count threshold.

• Hung trunk detection

IVR Platform

• Handles PIN controlled access for Invoiced accounts.

• Handles real-time billing for prepaid accounts

• Handles full calling card operation

• Protection from hackers

Call-Back Platform

• Handles call-back service operations.

Custom Functions

• Customized long distance services

• IVR for Information services

• Predictive dialing (Telemarketing)

• Test traffic generation (Blasting)

OmniBox Documentation (Last update 12/02/03 ) :   Download ALL Documents 

Chapter No.	Content
How to ...	How to perform typical tasks.
Chapter 1	Elements of Digital telephony
Chapter 2	Signaling and Call Progress
Chapter 3	The OmniBox suite components and Database Structure.  Downloads
Chapter 4	Routing tables
Chapter 5	The Call Detail Records (CDR's), Replication schemes and Report auxiliary tables. NEW Reverse and Extended Replication Schemes
Chapter 6	Understanding The OmniMonitor
Chapter 7	Special Features: Hung Trunk Detector, WatchDog; Analog Service Line
Chapter 8	Global call Technology CDP, VCP and CFG files
Chapter  9	Dialogic Boards and Software Tools
Chapter  10	Virtual Circuits and Channels or How to Interconnect OmniBoxesNEW
Chapter  11	User programmable functionsNEW  Speed Dial and also check the HOOKS